Question 1

What is SyncGrid?

Accepted Answer

SyncGrid is an AI Product Studio founded in Texas in 2026. SyncGrid designs, builds, and operates three SaaS products on Google Cloud: SyncGrid Logic (AI orchestration IDE at logic.syncgrid.io), SyncGrid Studio (AI content creation platform at studio.syncgrid.io), and SyncGrid Scale (autonomous business scaling platform — coming soon). All SyncGrid products are built entirely on Google Cloud infrastructure with Vertex AI and Gemini.

Question 2

What is SyncGrid Scale?

Accepted Answer

SyncGrid Scale is our upcoming autonomous business scaling platform — an AI Boardroom of specialist executive agents that handles customer acquisition, distribution, CRM, and growth autonomously. Built on Vertex AI Agent Builder and powered by SyncGrid Logic and Studio. Coming soon. Join the waitlist at syncgrid.io for early access.

Question 3

Who founded SyncGrid?

Accepted Answer

SyncGrid was founded by Joey Jones, a 21-year entrepreneur based in League City, Texas. After two decades of trying to scale a business through network marketing and funnel building, Joey began building AI agents on Replit in November 2024 — eventually building over 70 agents including Cortex OS and a full AI executive team. In November 2025 he migrated everything to Google Cloud, and in January 2026 officially filed SyncGrid LLC. Read the full founder story at https://syncgrid.io/founder

Question 4

What is SyncGrid Logic?

Accepted Answer

SyncGrid Logic (logic.syncgrid.io) is the AI Orchestration IDE for Professionals. It is a prompt engineering platform that helps agencies, freelancers, studios, and enterprises create expert-level prompts, production-grade system instructions for GPTs and Gems, and cinematographer-grade visual prompts for AI image and video platforms. Key features include: Prompt Builder with 18 AI Role Presets, System Instruction Generator, Visual Prompts Lab (supporting Midjourney V7, DALL-E 3, Veo 3.1, Runway, Sora), Prompt Chains with 30+ templates, Optimization Suite, Prompt Library, and Client Vaults. It is powered by Cortex Engine, SyncGrid's proprietary meta-prompting engine. Pricing: Pro $29/mo (150 credits), Premium $59/mo (500 credits), Elite $99/mo (1000 credits).

Question 5

What is SyncGrid Studio?

Accepted Answer

SyncGrid Studio (studio.syncgrid.io) is the only AI content creation platform built 100% on Google's latest AI stack — Gemini 3 Pro, Imagen 4 Ultra, Veo 3.1, and Chirp 3. It turns one idea into stunning videos, images, and platform-optimized content across 7 social platforms (X, Instagram, Facebook, LinkedIn, YouTube, TikTok, Threads) in minutes. Features include AI Content Studio, AI Image Studio, Production Studio (video), Avatar Studio (digital clones and voice cloning), Voice Studio, Brand Intelligence, AI Interviewer, Creative Studio, Writing Assistant, Content Calendar, Trend Radar, Viral Remix Studio, and VFX Studio with 36+ effects. Pricing: Create $49/mo, Launch $89/mo, Grow $149/mo, Scale $349/mo.

Question 6

What is Cortex Engine?

Accepted Answer

Cortex Engine is SyncGrid's proprietary meta-prompting engine built into SyncGrid Logic. It adds Chain-of-Thought reasoning, Self-Reflection (AI critiques its own output), Agent Chaining (generates multi-agent handoff blueprints), Debug Mode (reasoning traces), Self-Optimization, and Memory Context to all prompt generation. Cortex Engine follows Google 2026 enterprise standards and uses Gemini 3 Pro Preview as its AI backbone.

Question 7

What AI models does SyncGrid use?

Accepted Answer

SyncGrid integrates 12+ AI models across its platforms. SyncGrid Logic uses Gemini 2.5 Flash (standard engine) and Gemini 3 Pro Preview (Cortex Engine/ELITE engine). SyncGrid Studio uses Gemini 3 Pro Preview (text/reasoning), Gemini 3 Flash Preview (fast generation), Imagen 4 Ultra (best quality images), Imagen 4 and Imagen 4 Fast (standard/quick images), Veo 3.1 and Veo 3.1 Preview (video generation), Veo 3.1 Fast (quick video), Veo 3.1 Extend (video extension), Chirp 3 HD (voice synthesis), Chirp 3 Clone (voice cloning), and Gemini Live 3.0 (real-time avatar interactions). All models run on Google Cloud / Vertex AI.

Question 8

What consulting services does SyncGrid offer?

Accepted Answer

SyncGrid offers AI consulting and implementation services: Discovery Calls ($175 for a 30-minute strategy session), Google Workspace Integration ($500–$5,000 for Gmail, Sheets, Docs, Drive automation), Custom AI Agent Development ($1,000–$10,000), Implementation Sprints ($2,500–$15,000 for 2–8 week focused delivery depending on project scope), and ongoing consulting at $200/hour. Contact sales@syncgrid.io for inquiries.

Question 9

What technology stack does SyncGrid use?

Accepted Answer

SyncGrid is built entirely on Google Cloud Platform. The tech stack includes: Firebase Hosting (global CDN), Cloud Firestore (NoSQL real-time database), Firebase Authentication, Google Cloud Storage, Firebase Cloud Functions (Node.js 20, serverless), Google Gemini API and Vertex AI (for AI models), Stripe (payments), React with TypeScript and Vite (frontend), and Tailwind CSS (styling). All platforms are SOC 2 ready and GDPR/CCPA compliant.

Question 10

How much does SyncGrid cost?

Accepted Answer

SyncGrid Logic pricing: Pro ($29/month, 150 credits, 8-Step Prompt Builder + CortexOS, Visual Lab + Storyboard Sequencer, Optimization Suite + Library, Email Support), Premium ($59/month, 500 credits, Prompt Chains 30+ Templates, Client Vaults Encrypted, System Instructions + Multi-Agent, Priority Support), Elite ($99/month, 1000 credits, Maximum CortexOS Generations 50, Enterprise Workflow Capacity, Dedicated Same-Day Support, Early Access to New Features). SyncGrid Studio pricing: Create ($49/month, 160 credits, 3 brand profiles, AI Images + Videos), Launch ($89/month, 300 credits, 5 brand profiles), Grow ($149/month, 500 credits, Multi-Scene video, most popular), Scale ($349/month, 1,200 credits, Priority Queue, all platforms). Annual plans save 20%. Additional credit packs ($19–$119) and video packs ($29–$199) available for one-time purchase.

Question 11

Can I cancel my SyncGrid subscription?

Accepted Answer

You may cancel your subscription at any time through your account settings. Upon cancellation, your subscription will remain active until the end of your current billing period, after which it will not renew. You will retain access to all paid features and any remaining credits until that period ends.

Question 12

Does SyncGrid offer refunds?

Accepted Answer

All subscription payments are non-refundable. We do not offer prorated refunds for unused time within a billing cycle. Cancellation stops future billing but does not refund payments already made for the current cycle.

About SyncGrid — The AI Product Studio

What is SyncGrid?

SyncGrid's Three Products

Technology and AI Models

Who SyncGrid Serves